Customer support

Get the right answer quickly to your questions. From questions regarding your travel, through to inquiries regarding delayed baggage: we’ll ensure you get a prompt reply.

Frequently asked questions

Frequently asked questions from customers. Visit our top 10 

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Contact

Send your questions and comments to the correct KLM department for a faster response.
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Delayed baggage

What can you do and how can we help you if your baggage is delayed?
Further information on the procedure concerning delayed baggage