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Top 10 frequently asked questions
Lost and found
How can I check the status of my delayed baggage?
How do I get a Property Irregularity Report (PIR)?
What should I do if my baggage was
during the journey?
What can I do if I have lost or forgotten something
at the airport
in the aircraft
Where can I find the lost and found desk?
How do I report items stolen from checked baggage?
How can I change information in my delayed baggage file?
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