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Top 10 frequently asked questions
How can I claim missing Miles?
What can I do if flights are missing on my balance?
What can I do if I failed to enter my card number when booking or checking in?
Until when can I claim retroactive credit?
Can I claim Miles for a
non-airline partner activity
made before I enrolled?
How can I claim Miles from a non-airline partner?
Can I change an award ticket?
Can I claim Miles for partners that are no longer part of the Flying Blue programme?
When do I receive the Bonus Miles for my hotel stay?
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