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Top 10 frequently asked questions
What happens if my flight is overbooked?
Can I go directly to the gate if I have only hand baggage?
How much baggage can I bring?
What is Advance Passenger Information (API)?
What personal details do I have to provide when I travel to the United States?
Which countries require Advance Passenger Information?
How long before departure should I be at the airport?
Where are the baggage drop-off points?
How can I check in online?
What happens if I don't have my boarding pass with me at the airport?
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