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Corporate Social Responsibility is vital to KLM’s pioneering position in international aviation. KLM is not only concerned with healthy commercial profits, but is also committed to sustainable society and care for the environment, both at home and abroad.

To arrive at the best possible interpretation of Corporate Social Responsibility, KLM is in constant dialogue with interested parties at all levels, in a range of contexts, both regional and international.



Universal principles, ethical and honest

KLM’s policy conforms to the universal principles laid out in the United Nations Global Impact initiative of 1999. By signing up to the Global Compact, KLM committed itself to respecting human rights and labour standards, to fight corruption, and to minimise its impact on the environment. The United Nations’ Millennium Development Goals (MDGs) provide guiding principles for KLM policy. 



Ambitious and successful

KLM and Air France together operate an ambitious policy. We have formulated five key points to give shape to this policy:


We are proud to have been at the top of the Dow Jones Sustainability Index, sector Transport, for nine successive years now.

The dedicated CSR website provides detailed information about our targets, activities and results.

Publication date : 13 September 2013