KLM is a smart leader in the airline industry through its partnerships and a pioneering role in global accessibility. KLM stands by its commitment to play a leading and innovative CSR role within the airline industry.
Good management
Good management and sustainable business practices must be accompanied by transparent and verifiable accountability. For this reason, KLM endorses the Global Reporting Initiative of the United Nations.
Reporting and assurance
Pursuant to the NRE (New Economic Regulations) law of 2001, Air France-KLM publishes the social and environmental data relative to its activity on an annual basis.
Stakeholders
To review and identify CSR issues, the Group works closely with internal and external stakeholders by applying the materiality test, as defined in the ‘Global Reporting Initiative’ guidelines.
Key issues
The materiality test carried out in 2009 by Air France-KLM confirmed the Group’s identification of the sustainability key issues and helped complete the mapping process.





