To help make up for the fact that you have been delayed more than three hours for one of your flights, you will receive a Travel Discount Certificate (TDC). This certificate gives you a discount of 50 euros on the purchase of your next ticket.
Redeeming the Travel Discount Certificate
To redeem your Travel Discount Certificate, you should indicate the PD001 reference code when reserving your ticket. It is not possible to redeem your Travel Discount Certificate at a KLM travel agent or at this website. To redeem your Travel Discount Certificate, you should contact:
- KLM Reservations (+31 20 4747747);
- a KLM ticket office;
- AIR FRANCE or Delta Airlines; you can refer to the contact information at these websites.
The discount applies to tickets for:
All flights with a KLM, AIR FRANCE or Delta Airlines flight number.
Terms and conditions
- 1This TDC may be redeemed only when purchasing a new ticket. It may not be applied towards the purchase of any other miscellaneous services such as excess baggage, change fees and fare differences.
- 2This TDC can be redeemed for the purchase of any published fare issued by AIR FRANCE, KLM or Delta Air Lines. The use of a TDC is restricted to flights marketed by AIR FRANCE, KLM or Delta Air Lines.
- 3This TDC is transferable but it cannot be redeemed for cash or other considerations. Purchased TDCs can be confiscated. No copies of TDCs will be accepted. Requests to replace a TDC will not be accepted.
- 4The TDC must be presented at the time the ticket is issued. TDCs will not be honored retroactively.
- 5No more than two TDCs or one TDC and one transportation credit voucher (TCV) may be combined towards the purchase of a new ticket.
- 6All rules pertaining to changes to and refunds for tickets bought using these certificates are governed by the regulations pertaining to published fares.
- 7The person who redeems a TDC is responsible for paying any taxes involved.
- 8This TDC is valid for ticketing for up to two years from the validity date printed on the certificate.
