Check in with your mobile phone
Check in for your flight anywhere, anytime. Just use your mobile phone. And we make it even easier: for more and more of our flights you can also receive an electronic boarding pass on your mobile phone.
On this page:
Can I use mobile check-in?
You can use mobile check-in:
- if you have a smartphone, PDA, Blackberry or mobile phone with internet access. Mobile check-in is primarily intended for high-resolution phone screens.
- even if you have not booked your ticket online
- regardless of whether you are a Flying Blue member
- from 30 hours to 1 hour before departure
- when you are travelling alone and do not have a connecting flight
For which flights can I use mobile check-in?
You can use mobile check-in and then print out your boarding pass at home or at the airport for KLM and Air France flights to and from locations in these European countries:
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Israel, Italy, Kazakhstan, Latvia, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Russia, Spain, Sweden, Switzerland, Turkey and Ukraine.
On an increasing number of flights you can use mobile check-in and receive an electronic boarding pass on your mobile phone. Right now, your can use this service for KLM and Air France flights:
- departing from locations in the Netherlands and France to all destinations
- departing from locations in Austria, Belgium, Czech Republic, Denmark, Germany, Finland, Hungary, Norway, Poland, Sweden and Switzerland to destinations in the Netherlands and France.
- on all flights within France
How it works
Step 1 – KLM.com
Use your mobile phone to get to our website and then go to ‘mobile check-in’. If you received a check-in text message, skip this step and simply use the link in the text message.
Step 2 – Log in
After entering your e-ticket code or booking code and flight number, your personal details will appear on the screen.
Step 3 – Choose your seat
You will see your assigned seat number aboard the aircraft; if you want, you can then change this to a seat on the aisle or next to a window.
Step 4 – Text message/MMS/e-mail
Depending on your route and the options provided by your phone and cellular subscription, you can receive your boarding pass by e-mail, MMS or text message. The quality of the barcode will be the same no matter how you receive it.
- E-mail and MMS: you will receive one message with your check-in details and a barcode. If you opt for MMS, we advise you to activate the receiving of MMS messages at your provider.
- Text message: you will receive two text messages. The first one contains a link that lets you request your personal barcode that will then be scanned at the airport. The second text message will contain all your check-in details.
- If you cannot receive an electronic boarding pass for your flight, you can print your boarding pass at home or at the airport
What is an electronic boarding pass?
On many routes, when you check in at our website or by using your mobile phone, smartphone, Blackberry or PDA, you can receive an electronic boarding pass by text message or e-mail. This electronic boarding pass contains all your flight details and a barcode that will be scanned at the airport during boarding. This means that you do not need to print this boarding pass.
In combination with your passport or proof of identity, you can get through all the checks at the airport. The electronic boarding pass also makes it possible to use all the facilities at the airport.
How can I get a printed boarding pass if needed?
Should your phone battery be dead or if you have forgotten your mobile phone, you can still print out a boarding pass at one of our self-service check-in machines, at a baggage drop-off point, or at a check-in desk at the airport. This can be done up until 30 minutes before departure.Take a look at the list of airports that have self-service check-in machines
Baggage check-in
For European flights, you can check in your baggage at a baggage drop-off point at the airport up until 40 minutes before departure.
Take a look at the baggage drop-off times for each point of departure
