13 May 2013 | Question or request for KLM? Ask away via Facebook and Twitter – now in 9 languages.
KLM is here for you round the clock. Send a tweet or post a message on our Facebook wall, and our KLM social media team will respond within the hour, and assist with your request within a day.
As of now, we can also assist you in Norwegian and Russian. For example with selecting your favourite seat, rebooking a ticket, or if you were just wondering which movies you can see on your flight.
Our customer service on Facebook and Twitter is now available in 9 languages: English, Dutch, Spanish, German, Japanese, Portuguese, Italian, Norwegian and Russian (also on VKontakte, where available).
If your language is not one of these: we are planning to be able to help you in more languages in the coming months!