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Passport and visa
Every country has its own rules for visitors of various nationalities. When visiting certain countries, for example, your passport has to be valid for at least another six months following your return to the Netherlands. Certain countries also require a visa. You can request a visa from the embassy of the country you will be visiting; some countries grant visas upon your arrival.
View the list of specific entry conditions for your country of destination
Please note: travellers to the United States will also have to request supplementary travel authorization from the ESTA website. Read more about making this request from ESTA
Advance Passenger Information
The authorities at certain destinations or originating countries require various types of personal information during the reservation and/or check-in process. This data is used to determine entry into and departure from these countries. This includes some flights that travel through the U.S. airspace. KLM is therefore required to collect this personal information prior to departure. If applicable, the reservation and check-in system will guide you through the process
The API data includes information on the machine-readable zone on your passport:
• Family name and first name
• Date of birth and gender
• Passport number
• Country that issued the passport
• Passport expiry date
• Nationality
• Country of residence (for travel to the United States only)
• Temporary address where you will be staying (for travel to the United States only). This address must include the house number, street, city/town, abbreviation used for the state and the zip code.
We recommend that you provide this information as early as possible by contacting your travel agent, via Manage my Booking or during online check-in. If checking in online is not possible, you can also enter the necessary data at a self service check-in machine at the airport. If you depart from an airport where you can only check in at the desk, our staff will register the API data on your passport.
When travelling to the United States, there are some exceptions in which you do not have to provide Advance Passenger Information.
Download the Advanced Passenger Information form(PDF, 54KB)
Read more about travel to the United States
View the check-in services per departure airport
Immunizations and precautionary measures
Before travelling to many tropical/subtropical destinations, immunizations and other precautionary measures are advisable or even required. Often, these measures must be taken a certain length of time prior to your departure. Make sure to get the right information about the area you will be visiting four to six weeks before your departure. You can contact one of the KLM Travel Clinic locations. These locations are listed at the bottom of this page.
View the list of specific entry conditions for your country of destination
Medical services at the airport
Amsterdam Airport Schiphol has a 24-hour First Aid Post where you can go if you need emergency first aid. This post is also open at certain hours to provide the services of a general practitioner and to obtain medical examinations. There is also a pharmacy that makes it convenient to pick up your medications at Schiphol before your departure. The First Aid Post and the pharmacy at Schiphol are located in Departure Hall 2 on the floor overlooking check-in counter 16. The pharmacy is open on workdays from 8:30 am to 5:00 pm but emergency medications can be obtained 24 hours a day, 7 days a week. The pharmacy can be contacted at +31 (0)20 648 14 50.
KLM Travel Clinics
The KLM Travel Clinics are specialists when it comes to travel-related health issues. In the Netherlands, there are six of these specialized KLM Travel Clinics that can provide you with:
- Advice about immunizations and other precautionary measures
- Health-related travel items
- Medical examinations
Staff at these KLM Travel Clinics have up-to-date health-related information for all destinations. You can drop in at any of these locations without an appointment or make an appointment online. For the latest news, to make an appointment online, and to find out when these clinics are open, click here: www.klmtravelclinic.nl
You can also call us for professional advice at our information number: 0900 109 1096 (€ 0.80/min.).
You can visit any of these locations for immunizations and advice about travel-related health issues.
Airport Travel Clinic, Schiphol-Oost
Stationsplein N.O
Building133
1117 BV
Hours:
Monday, Tuesday, Thursday and Friday: 8:30 am – 4:30 pm
Wednesday: 8:30 am – 8:30 pm
Airport Travel Clinic, Airport Schiphol
Departure Hall 2, on the floor overlooking check-in counter 16
Hours:
Daily 8:30 am – 4:30 pm
KLM Travel Clinic, city centre Amsterdam
Gebouw Raadhuisstaete
Raadhuisstraat 15
1016 DB Amsterdam
Hours:
- Monday, Tuesday, Wednesday, Friday and Saturday from 8:30 am to 4:30 pm: walk-in and appointments
- Thursday from 8:30 am to 8:30 pm: walk-in and appointments
KLM Travel Clinic, The Hague
Hofweg 9 (opposite Parliament)
2511 AA
Hours:
- Monday, Tuesday, Wednesday, Friday and Saturday from 8:30 am to 4:30 pm
- Thursday from 8:30 am to 20:30
