How does it work?
1. If you fly KLM, you can upgrade your KLM Economy ticket to Europe Business Class (on European flights) or World Business Class (on Intercontinental flights). If you fly Air France, you can upgrade your Economy ticket to Premium Economy, or your Premium Economy ticket to Affaires. This offer applies to European and intercontinental flights operated by KLM and AIR FRANCE, based on availability. The cost of the upgrade depends on the ticket price.
2. Book a ticket upgrade via the BlueBiz contact person at your company. He or she can request a BlueBiz ticket upgrade via this order form. A ticket upgrade with your Blue Credits can be booked up to five days before departure. Below is an overview of the upgrade possibilities for the various booking classes on flights operated by KLM and AIR FRANCE:
| Upgrades on KLM flights: Intercontinental | |||||
| Booking class | Upgrade to | Booking class | |||
| KLM Economy | Y,B,M | World Business Class | D,C,J |
| Upgrades on KLM flights: Europe | |||||
| Booking class | Upgrade to | Booking class | |||
| KLM Economy | W,S,A,Y,B,M,U | Europe Business Class | D,C,J |
| Upgrades on Air France flights: Intercontinental | |||||
| Booking class | Upgrade to | Booking class | ||
Economy | Y,B,M | Premium Economy / Alize | W,S,A | ||
Economy | Y,B,M | Business | D,C,J | ||
| Premium Economy / Alize | W,S,A | Business | D,C,J | ||
| Business | D,C,J | La Première First | F,P |
| Upgrades on Air France flights: Europe | |||||
| Booking class | Upgrade to | Booking class | |||
| Premium Economy | W,S,A,Y | Business | D,C,J |
If you have any questions about an upgrade, contact the BlueBiz Service Desk:
E-mail: mail.bluebiz.czsk@airfrance.fr
Phone: +233 09 09 33 (Mon-Fri from 08:30 to 16.30)



