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Converting your Blue Credits into tickets
As each Blue Credit is worth one unit of your local currency, it’s easy to work out how many you need to redeem for award tickets. For example, if your company has 1,060 Blue Credits, and your company is based in the Euro zone, you can order a ticket up to the value of €1,060. Supposing you claim a roundtrip Milan–New York flight worth €1,000 (including taxes), you will still have 60 Blue Credits remaining in your account.
BlueBiz tickets
BlueBiz tickets can be used for flights with AIR FRANCE, KLM, Alitalia and Delta Air Lines, under the following conditions:
- You can book online your ticket up until 2 working days before your departure date.
- For tickets with complex itineraries, contact to the BlueBiz Helpdesk at least 3 working days before the departure date.
- All tickets must be completely purchased using only Blue Credits (including fees and taxes).
- Blue Credits enable you to purchase tickets based on all public AIR FRANCE, KLM and Alitalia fares available in the departure country.
- Standard conditions corresponding to the chosen fare apply to BlueBiz tickets.
- All change or refund requests must be made to local BlueBiz Service Desk.
- Ticket change fees can be paid for by using your Blue Credits. In case of modification, please contact the local BlueBiz Service Desk at least 3 working days before your departure date.
- It is not possible to change an itinerary.
- For tickets bought with Blue Credits, refunds will be made by re-crediting the BlueBiz account with Blue Credits.
Upgrades on Air France flights
On intercontinental flights
Authorized upgrade:
from the Voyageur(1) cabin to Premium Voyageur(2) and Affaires(3) cabins,
from the Premium Voyageur(2) cabin to the Affaires(3) cabin,
from the Affaires(3) cabin to the La Première(4) cabin.
Eligible booking codes for paid ticket:
(1) B, Y, M
(2) A, S, W
(3) D, C, J
Eligible booking codes for upgraded ticket:
(2) A, S, W
(3) D, C, J
(4) F, P.
On flights within France and Europe
Authorized upgrade:
From the Premium Voyageur (1) cabin to the Affaires (2) cabin.
Eligible booking codes for paid ticket:
W, S, A,Y
Eligible booking codes for upgraded ticket:
(2) J, D, C.
Upgrades on KLM flights
On international flights
Authorized upgrade:
from KLM Economy Intercontinental (1) class to World Business (2) class.
Eligible booking codes for paid ticket:
(1) B, Y, M
Eligible booking codes for upgraded ticket:
(2) J, C, D
On European flights
Authorized upgrade:
from KLM Economy within Europe (1) to KLM Europe Select (2).
Eligible booking codes for paid ticket:
(1) B, M, U, W, S, A, Y
Eligible booking codes for paid ticket:
(2) J, C, D
Upgrades on Alitalia flights
On intercontinental flights
Authorized upgrade:
from the Economy (1) cabin to Premium Economy (2) and Business (3) cabins,
from the Premium Economy (2) cabin to the Business (3) cabin,
Eligible booking codes for paid ticket:
(1) Y, B, M
(2) P, A
Eligible booking codes for upgraded ticket
(2) P, A
(3) I, D, E, J, C
On European flights
From the Premium Economy (1) cabin to Business (2) cabin.
Eligible booking codes for paid ticket
(1) Y, B, M
Eligible booking codes for upgraded ticket
(2) I, D, C.
Safe and secure
For added security, only the designated BlueBiz contact person in your company can access your BlueBiz account. This person can order tickets or updates online at any time and check your company’s Blue Credit balance.
