Manage my Booking
From the minute you book your ticket to the time you take off, ‘Manage my Booking’ makes it easy for you to make all your travel arrangements. With your name and booking code, you have access to all the services and information you need before you leave. In the future, even more services will be added to make preparations for your trip that much easier.
On this page:
Which services can I use?
Once you are logged in, you will see a summary of the reservation you made, including any delays or changes in your flight itinerary. You can also make use of the following services:
- Changing your ticket online If the fare conditions allow so, and if your ticket has an AIR FRANCE, KLM, Northwest Airlines or Kenya Airways flight number, you can change the date and/and time on your ticket online.
These tickets cannot be changed online:- Tickets for children and babies
- Tickets for which a special service such as assistance on board or at the airport has been requested
- Direct access to Internet check-in: Prior to departure, you will receive a message telling you that you can make use of Internet check-in. Included in this message is a personalized link to Internet check-in where you can check in straightaway without having to enter your details.
Read more about Internet check-in - Apply for the Flight Status Notification service via e-mail or text message:
If you apply for this service, you will be kept informed of the latest developments concerning your flight by means of an e-mail or text message. You will receive a message if your flight is delayed or cancelled. You will also receive messages telling you when you can check in and board. Read more about the Flight Status Notification service via e-mail or text message. - Request a special meal: Do you have special dietary preferences? You can submit a request for your special meal. Please remember, however, that this request cannot be changed later.
- Send your reservation details to someone else: Inform family members, friends and acquaintances about your travel details by sending them an e-mail showing your reservation details: just use the ‘send to a friend’ option.
- Print your reservation details: Get a nicely organized printout of your details. This way, you also have access to them without a computer.
- Direct link to information about baggage: Use this link to find out how much baggage you can take with you, what the baggage rates are, what you can do if your baggage gets lost, or what kinds of sports equipment you can take with you.
How do I make use of these services?
At the homepage, go to ‘Manage my Booking’ and enter your name and booking code. Your reservation details will appear on the screen and you can immediately make use of these services.
Are you a Flying Blue member?
You don’t have to go through a separate logging in procedure to get to Manage my Booking if you have already logged in at the website as a Flying Blue member. When you go to the ‘Manage my Booking’ tab at the homepage, your details appear on the screen automatically and you get a summary of all your bookings. If you didn’t indicate that you are a Flying Blue member when you made your reservation, you can still do this by going to Manage my Booking. You will then have immediate access to the services listed here, and you can also see how many Miles you will earn with your flight.