Flying Blue
If you have earned Miles (from flights, hotel stays or other activities) and they have not appeared on your Flying Blue account, you can claim your Miles within six months of the transaction date.

Claim missing Miles from AIR FRANCE and KLM

If you have earned Miles for AIR FRANCE or KLM flights and they have not appeared on your Flying Blue account within 72 hours, you can claim your Miles within six months of the transaction date. Newly enrolled customers can claim missing Miles for any transactions that took place up to three months before the date of enrolment.

Claim missing Miles from AIR FRANCE and KLM 

Claim missing Miles from our SkyTeam airline partners and other airline partners

If you have earned Miles from our airline partners and they have not appeared on your Flying Blue account within two weeks, you can claim your Miles within six months of the transaction date by completing a form and sending it by post.

Miles request form for airline partners 

Claim missing Miles from our non-airline partners

If you have earned Miles from non-airline partners and they have not appeared on your account within six to eight weeks, you can claim your Miles within six months of the transaction date.

Claim missing Miles from non-airline partners