Latest flight information

Please check this page for updates on your flight. Latest update: Monday, 27 June 2016, 07:45 / 07:45 AM (Amsterdam time)

France - Air Traffic Control strike expected

Because of a possible strike on the airports of Toulouse (TLS), Orly (ORY), Lyon (LYS), Montpellier (MPL), Nice (NCE) and Bordeaux (BOD), flight schedules may be disrupted. If you have booked a flight to, from or via Toulouse (TLS), Orly (ORY), Lyon (LYS), Montpellier (MPL), Nice (NCE) and Bordeaux (BOD) on 28 June 2016, please see below rebook and refund options we can offer you. These options are only valid, if you have a ticket originally issued on or before 24 June 2016. We are closely following the situation. As soon as we have more news, we will let you know on this page.

You can here check your flight status or view your flight details in My Trip. We are doing our very best to help you on your way again.


Rebook your flight

Is the departure date of your flight to, from or via any of the above mentioned destinations on 28 June 2016? Then your new departure date should be no later than 30 June 2016. You can rebook your flight at the latest on 30 June 2016. Please see below options and rules:

1. Change your travel dates
  • You may change your travel dates of KLM, AIR FRANCE and/or Delta Air Lines flights once.
  • You can change your travel dates only if the same travel class is available as mentioned in your original ticket. Upgrading your ticket to Business Class is only possible by contacting us directly via Twitter or Facebook or by telephone.
  • You will not have to pay the change fee.
2. Change your destination
  • You may use the full value of your original tickets for new tickets on KLM, AIR FRANCE and/or Delta Air Lines.
  • You will not have to pay the change fee.
How to rebook
You can rebook in the following ways:
  • Log into My Trip and change your travel dates and/or destination yourself if:
    • you have a KLM, AIR FRANCE and/or Delta Air Lines ticket
    • your journey has not started yet
    • you are not travelling with a baby
    • you did not request a special service (e.g. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet, or the use of a bassinet)
  • We can rebook your journey via Twitter and Facebook!
  • You can also contact us by telephone.
  • Did you book your ticket via a travel agent? Please contact that travel agent to rebook.

Apply for a refund
You are entitled to a full refund of your ticket if you are travelling to, from or via any of the above mentioned locations on 28 June 2016, and your flight was cancelled by KLM, AIR FRANCE and/or Delta Air Lines, or was delayed for more than 3 hours and you did not travel.

How to request a refund
  • If you bought your ticket via KLM.com, a KLM ticket office or KLM Telephone Reservations, and your ticket number starts with 074, you can apply for a refund online in just a few steps. You can also call us, but lines may be quite busy.
  • If you booked via a travel agent, please contact them directly.

Live arrival and departure times

Receive free updates of your flight via SMS and e-mail ? Make sure to save your contact details in My Trip. Tip: get the KLM app and let us keep you posted with push messages.

Canada - Changing entry rules (eTA)

Travellers to or via Canada are expected to show an electronic Travel Authorization (eTA) before boarding their flight. Although it is not yet mandatory until 1 October 2016, you can already apply for an eTA online via the website of the Canadian authorities. This rule does not apply to document holders of the United States or travellers with a valid visa for Canada.