Transfer to another flight
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Transferring at Amsterdam Airport Schiphol
If you are travelling to/from Schengen countries, you should count on having to go through security checks and customs inspections. These can substantially extend the time it takes to complete your transfer procedure. Your hold baggage is automatically labelled through to your final destination. For more information, you can speak with personnel at one of the Transfer Desks in the terminal. When you have extra time at Schiphol, be sure to visit the See Buy Fly shopping centre and the Airport Casino – great opportunities to enjoy your time. You could also visit the Rijksmuseum Amsterdam Airport Schiphol where ten works created by Dutch masters from the Dutch Golden Age are on permanent display.
Read more about Amsterdam Airport Schiphol
Transfer documents
When you check in for the first flight of your trip, you receive these documents:
- a boarding pass for your connecting flight;
- a mini-folder containing important information about your transfer from Schiphol to your connecting flight;
Transferring at Paris-Charles de Gaulle and London Heathrow
Paris-Charles de Gaulle
After London Heathrow, Airport Paris-Charles de Gaulle (CDG) is the busiest airport in Europe.
This airport is also known as Paris Roissy and is located 25 km to the north of Paris.
Paris-Charles de Gaulle has 3 terminals:
- Terminal 1 (CDG1) handles international flights, except those of Air France
- Terminal 2 (CDG2) handles all Air France flights and European flights of other airline companies
- Terminal 3 (CDG3 or T3) exclusively handles charter flights
All terminals are connected by means of a free shuttle bus service. If you fly with KLM or AIR FRANCE, you will arrive at and depart from terminal 2. View the map of Paris-Charles de Gaulle Airport.
London Heathrow
London Heathrow (LHR) is the busiest airport in the world and is also known as BAA Heathrow Airport. This airport has 5 terminals.
If you fly with KLM, you will arrive at and depart from terminal 4. Check-in is located on the first floor in terminal 4. The arrival hall is on the ground floor of terminal 4.
On London Heathrow, we have one exclusive KLM Crown lounge. This KLM lounge is located behind the security next to gate 17 in terminal 4.
View more information about London Heathrow Airport
Self-service transfer kiosks
The first self-service transfer kiosks were introduced in cooperation with Amsterdam Airport Schiphol. Today, these kiosks are available for passengers who arrive at the E and D piers. During the course of 2008, these kiosks will be placed at more locations so that there will later be around 100 kiosks available. To use one, all you do is scan your boarding pass. You then receive an automatic update of your boarding time, departure time and your departure gate. If you want, you can also change your seat assignment for your next flight and even check in. In the unlikely event that you have missed your flight, you will be offered an alternative flight for which you can print out your new boarding pass. If you are entitled to a coupon for a beverage, meal or the use of a telephone, the kiosk will automatically present you with your coupon. In some cases, you will also be entitled to a Travel Discount Certificate.
Transferring at other airports of SkyTeam
You can find information about other airports and partners of SkyTeam by clicking on the following four links:
Detroit Metropolitan Airport
Memphis International Airport
Minneapolis-St. Paul International Airport
Transferring at other SkyTeam airports
