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Travelling from London Heathrow

Delta relocates some of its flights from Heatrow Terminal 4 to Heathrow Terminal 3

From 2nd April 2014, Delta Air Lines moves its arrival and departure terminal from Terminal 4 to Terminal 3 at London Heatrow Airport. Therefore passengers travelling on codeshare flights with Air France KLM partner Delta will now need to travel to Terminal 3 for flights to New York-JFK, Boston and Seattle.


Introducing “Positive Boarding”

As of 15th October 2013, KLM will begin using Heathrow Airport's Positive Boarding technology in order to improve the passenger experience and departing flight punctuality.  

At departure point, you will  have to scan the barcode on your boarding pass at an automatic gate (at least 30 minutes before departure for economy class and 20 minutes for Business class).The system will verify the ticket and will open to allow you through to security.

If you are trying to go through with too little time before the flight is due to depart, you will be asked to return to check in and seek assistance.


Important information about SkyPriority

Due to airport regulations, SkyTeam Frequent Flyer card holders are not entitled to access the Fast Track facility at London Heathrow Terminal 4.
This facility is only available for Business Class passengers.


More information about SkyPriority


Frequently asked questions

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