Change of travel plans? You can cancel or change your booking, depending on the fare conditions of your ticket.
Can I change or cancel my ticket?
You may change your ticket depending on the fare conditions to which the ticket is subject. You can find these conditions in your booking confirmation. Before attempting to change or cancel your ticket, please check the applicable fare conditions.
We may charge a fee if you want to cancel a ticket with a non-refundable fare.
If your flight is cancelled, we will contact you by phone and/or by e-mail and text message about any rebooking options.
Read more about fares and conditions
Compensation and Refunds
How does it work?
- To change or cancel tickets which you booked directly on KLM.com, please contact the KLM Service Centre.
- To change or cancel tickets booked via a travel agent, please contact the relevant travel agent.
