Boarding your flight

Passport and security checks and boarding can take longer than expected. To prevent delays, we ask that you arrive at both the airport and the gate on time, especially during the busy holiday travel seasons.

Check in and drop off your baggage

To start your journey in a relaxed way, you can easily check in online or at the airport and drop off your baggage at one of the baggage drop-off points. View the check-in and baggage drop-off times.

Gate open

Before boarding starts, the gate will be open and KLM staff will be available to help you with any questions you may have. If you notice your abbreviated name on the screens, please go to the desk at the gate for further information.

Since the gate number may have changed, we recommend that you always check the actual departure gate on the information screens at the airport.

DestinationGate open
Europe: ‘Schengen countries*55 minutes before departure
Europe: ‘non-Schengen countries*55 minutes before departure
Intercontinental90 minutes before departure
*According to the Schengen Convention, residents of member countries may travel freely between and through these countries. Many European countries fall under the Schengen Agreement.

Boarding

The boarding time is shown on both your boarding card and on information screens at the departure gate. We recommend to be at the gate before boarding starts. The amount of time prior to departure that boarding begins depends on the destination:


DestinationBoarding starts
Europe: ‘Schengen countries*30 minutes before departure
Europe: ‘non-Schengen countries*30 minutes before departure
Intercontinental45 minutes before departure
*According to the Schengen Convention, residents of member countries may travel freely between and through these countries. Many European countries fall under the Schengen Agreement.



SkyPriority

If you travel in KLM Business Class, or if you are a Flying Blue (or SkyTeam) Elite Plus member, you will be one of the first to board the aircraft. Just look for the red SkyPriority signs!


Read more about SkyPriority

When does the gate close?

woman checking the time for the gate closing time

At Amsterdam Airport Schiphol, you can board up to 15 minutes before departure for all KLM flights. If you arrive after the gate closing time, you will not be allowed onto the aircraft.

At other airports, these times can differ. Please check the information screens at the airport carefully for the correct information. When in doubt, please ask our staff.

Receive flight information by SMS or e-mail

Want to stay up-to-date on the latest information concerning your flight? Sign up for this service and we will send you the following information by SMS or e-mail:

  • check-in time
  • any gate changes
  • boarding time
  • any delay or cancellation of your flight


There is no charge to sign up for this service or to receive messages.

Read more about receiving flight information by SMS or e-mail

Get to your gate faster from Privium Parking P2 at Amsterdam Airport

Please note: the Privium pedestrian bridge from P2 Parking to Piers B and C is closed. For more information, please visit the Schiphol website .

Now you can get to your gate even faster after parking your car at Schiphol! Piers B and C can now be accessed using a footbridge from Privium Parking P2.

You can use the footbridge if you:

  • Are travelling in First or Business Class, are a Flying Blue or SkyTeam Elite member or a Privium traveller, and

  • Have already checked in online and are travelling with hand baggage only, and

  • Are travelling to a Schengen country.

 

The footbridge bypasses the Departure Hall, with only a security check to go through. The bridge can be used between the hours of 5:00 am and 8:00 pm. The bridge cannot be accessed from the arrival gates at Schiphol.