Changing or cancelling flights
Can I change or cancel my ticket?
Whether or not you can change your ticket is dependent on the fare conditions to which the ticket is subject. These conditions are determined by the fare group of the ticket, which you can find on your booking confirmation. Before attempting to change or cancel your ticket, we kindly request that you first check the fare conditions.
Airport taxes that are not used can be refunded. The fuel surcharges mentioned with tax code YR/YQ are non-refundable if a non-refundable ticket was issued.
The airport taxes which are not used can be refunded. The fuel surcharges mention with taxcode YR/YQ remain non-refundable in case a non refundable ticket was issued.
How does it work?
Making changes online
- Making changes is currently possible with e-tickets for flights booked at Europe Select, World Business Class, Economy Full Flex and Fully Flexible Corporate fares via KLM.com. These tickets can be changed up to 30 hours prior to departure via 'Manage My Booking' on KLM.ie homepage.
Other ways to change/cancel your ticket
- To change or cancel other ticket fares or paper tickets booked on KLM.com or by telephone, please contact the KLM Service Centre on +353 (0) 1850747400.
- To change or cancel tickets booked via a travel agent, please contact the relevant travel agent.
