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According to the Israeli Consumer Protection Law, 5741-1981, remote sale reservation may be cancelled within 14 (fourteen) days of the transaction date and not less than 7 (seven) working days before first flight departure.

How does it work?

Cancellation of the booking and a claim for refund must be submitted in writing. In case the above conditions are complied with, a refund will be credited to the passengers' account less cancellation charge of 5% from the total fare of each ticket or NIS 100 per ticket, the lesser sum will apply. 

 
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