Customer support
Get the right answer quickly to your questions. From questions regarding your travel, through to inquiries regarding delayed baggage: we’ll ensure you get a prompt reply.
Contact us
Send your questions and comments to the correct KLM department for a faster response. To request certificates, please go to http://www.klm.com/travel/jp_en/certificates.htmFor other contact information
Delayed baggage
What can you do and how can we help you if your baggage is delayed?Further information on the procedure concerning delayed baggage