Airport check-in
Save time by using our convenient self-service check-in machines
We offer three options at the airport to meet every traveler’s needs.
Self-service machines
Avoid the crowds and try our easy-to-use check-in machines. Just insert your frequent flyer card, passport or credit card and within seconds you will be on your way to the gate with your boarding pass and the seat of your choice. Baggage drop-off points are conveniently located nearby for your checked baggage. At Amsterdam Airport Schiphol, self-service check-in is available all day long. At other airports, check-in machines are available two hours before scheduled departure (and in many cases earlier). At Schiphol, check-in row 10 and 11 features self-service machines and baggage drop-off points exclusively for passengers traveling in KLM World Business Class or KLM Europe Select as well as Flying Blue Platinum, Gold and Silver cardholders. SkyTeam Elite and Elite Plus members may also use this priority row. Check-in machines are currently available at: Amsterdam, Athens, Copenhagen, London Heathrow, Manchester, Oslo, Vancouver, Vienna and all US destinations.
Full-service counters
Of course, KLM agents are standing by as always at our check-in desks to offer any personalized assistance you may require. Check-in for your flight opens two hours before scheduled departure. At Jomo Kenyatta International Airport in Nairobi, check-in opens at 1600hrs local time and closes 1 hour before the flight departure of that day.
Lounge check-in
You can also check in comfortably and quietly in our KLM Crown Lounges at Amsterdam Airport Schiphol, Houston and Toronto. You can also check in at all Northwest WorldClub lounges and in the Air France lounge in Terminal 2D at Paris Charles de Gaulle. Click here for details of our lounge access policy.
