Revamped KLM booking site goes live on July, 31

Customer satisfaction is something that is extremely important to KLM and good accessibility to the company’s online services is something that can enhance our customers' perception of KLM. Customers using the KLM website can benefit from the very latest products and the services offered by KLM via its website are constantly being renewed and expanded. The very latest news in this regard is that KLM’s booking site has been revamped and is set to go live at the end of July. In renewing the website, the main objective has been to make it even more user-friendly. 

The latest version of the e-booking tool, which is the name of the online booking section of the KLM website, has undergone a number of major changes. A number of changes to the appearance of the payments page will now enable customers to see at a glance the prices that apply to each form of payment and to each ticket issuing method. Customers can also share their travel itineraries with others using the print and e-mail facility. Any changes can then still be carried out before the booking is finalized. 

Another new facility to be included in the booking process is the ability to take out a travel insurance policy. By providing this facility, KLM is responding to an increasing need on the part of customers to take care of all of their travel-related requirements on one site. (only available in the United Kingdom and the Netherlands)

Once these improvements go live, booking online will become even easier!