Changing or cancelling flights
Change of travel plans? You can cancel or change your booking, depending on the fare conditions of your ticket.
Can I change or cancel my ticket?
Whether or not you can change or cancel your flight is dependent on the fare conditions of your ticket. These conditions are determined by the fare group of the ticket, which you can find on your booking confirmation. Please check the fare conditions, before your try to change or cancel.
Read more about the fare conditions
The airport taxes which are not used, can be refunded. The fuel surcharges mentioned with tax code YR/YQ remain non refundable in case a non refundable ticket was issued.
Refund may be applied for up to 13 months after original date of ticket issue.
Other ways to change/cancel your ticket
- To change or cancel other ticket fares or paper tickets booked on KLM.com, please contact the KLM Service Centre on +7 727 250 77 47.
- To change or cancel tickets booked via a travel agent, please contact the relevant travel agent.
- To change or cancel tickets booked by telephone, please contact the KLM Customer Service Center on +7 727 250 77 47.
