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    Ever wondered how the price of your ticket is made up? Many passengers are unclear as to the real cost of a ticket and exactly how high the surcharges are. With this in mind, KLM has now made the price structure of its tickets more transparent. Below you will find an overview of the various costs, taxes and surcharges.

    Reservation fees

    A reservation fee is charged for booking a KLM ticket, the amount of which depends upon the reservation method. The cheapest option is to make a reservation via klm.com.my, where there is no reservation fee. Booking your flight by phone via KLM Reservations costs MYR50 per ticket. Meanwhile, tickets booked at the KLM Ticket Office are subject to MYR100 per ticket for Jakarta and MYR200 for intercontinental destinations. In short, it pays to use klm.com.my to book your flight!

    Fuel Surcharge

    The price of kerosene is currently high and subject to major fluctuations. This situation has obliged KLM to levy a fuel surcharge on all its flight tickets, which depends on developments in the oil market. The fuel surcharge depends on the class and routing and is shown separately during the booking process. The supplement is calculated per flight, so it is charged on both the outbound and return trips as well as any intermediate flights. The fuel surcharges mentioned with tax code YR/YQ remain non refundable in case a non refundable ticket was issued. The amount is detailed on the electronic ticket.

    Security surcharge

    The security surcharge amounts to € 5 per segment flown and is levied for insurance and security measures, as separately indicated on the ticket. Insurance premiums have risen considerably in conjunction with the increased risk of terrorist attacks. In addition, structural security measures are still being implemented in various processes onboard and at airports.

    Credit card surcharge to compensate for rising costs

    More and more air travellers are using a credit card to pay for their tickets. This increasing credit card usage has resulted in rising costs for KLM. To compensate for these costs, we are forced to charge a surcharge of MYR10 per person for Jakarta and MYR50 per person for intercontinental destinations for tickets booked by credit card via klm.com.my and 3% surcharge for tickets booked at the KLM Ticket Office. The surcharge applies to all credit cards. Surcharges and fees are non refundable.

    Airport Tax at Kuala Lumpur

    The airport tax for Kuala Lumpur is MYR65.

    Airport Tax at destination airports

    All airports charge airport taxes on airline tickets. The exact amount depends on the destination, and is detailed separately in the total price of the ticket.

    Would you like to know more?

    Would you like to know more about surcharges and taxes? Call KLM Reservations on +603 – 77124555 or ask your travel agent.

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    Frequently asked questions