12 November 2010 | Do you want to book a flight on KLM.com, but would you like to sleep on making this purchase? It is now possible to take an option on a flight and fare of your choice!
Guaranteed price
While searching for tickets on our website it is possible to save flight information. At a click of your mouse you can save any flight schedule offered to your computer.
However, the fare of a saved flight schedule can change. That is why we now offer the possibility to temporarily fix the price of the ticket. For this, you pay EUR 10 to EUR 15.
By taking an option on a ticket, we save the ticket and fare for 14 days - depending on the departure date - for you. The price is guaranteed for that period. So you can decide about your purchase in your own time.
Taking an option does not oblige you to anything, and is available for almost all fare types.
How to take an option
Securing a ticket for a limited time is very simple. When visiting our website, at step 2 when selecting the flight of your choice, click on the button "Time to think" at the bottom of the page.
You then have the choice between saving the flight schedule, and taking an option.
If you choose to take an option on the ticket and fare, you pay a single amount between EUR 10 to EUR 15. This amount comes on top of the price of the ticket.
Then, for up to 14 days, you have time to think about your purchase, or to discuss it with your travel companions. If you decide not to buy the ticket, then the option will expire and the reservation will be cancelled automatically.
Buying the ticket
After you have taken an option, you will receive a confirmation e-mail from us. It contains details of the flight and the option. Plus a link which you can use to purchase the ticket.
Through the link in the e-mail, you will visit our website where you can pay for the ticket and finalize your purchase.
Depending on the time of departure if we will also send you a reminder e-mail with the same details and link.
