28 January 2011 | If you’re on Facebook or Twitter, you can count on us! We are now available from 8.00 to 23.00 hours, 7 days a week.
Opening hours
Want to get that seat by the window, rebook your ticket, or find out how to bring your surf board? Tell us on Facebook, or send us a 'tweet'!
Ask your question on any day of the week, between 8:00 and 23:00 hours, and we will reply within the hour.
Requests such as rebooking your flight, we try to arrange for you within 24 hours. By using "instant messages" or private messages, your personal data remain protected.
We are working to extend our opening hours to 24 hours per day and 7 days per week in the second half of 2011.
Informal contact
We have been actively present on various social media for some time now. Whether you are a true KLM 'fan' or 'follower', or just interested in the latest flight offers, you can visit us on Facebook or Twitter for information and answers to your questions.
Through these channels you can have quick and informal contact with us. And this gives you even more control over your journey. Whatever your question or request is, our aim is to help you make the most of your trip.
Log on to Facebook or Twitter - or create an account if you do not already have one.
