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All about your account

Flying_ Blue

Make the most of our easy-to-use online services. Get up-to-date account information at any time, whether it’s checking your Miles balance or viewing the last 6 months’ activities.

Your Flying Blue account

Check your Miles balance and see just how close you are to enjoying your next award or reaching the next membership level.

Mileage Summary 

Ensure your personal details are up to date

Let us know how to reach you so that you can benefit fully from our online services and save time when booking flights. Simply enter your contact details online and update them when things change.

Update your profile 

Change your Pin code

Make life simple! Choose a Flying Blue PIN code that’s easy for you to remember. Enter your current PIN code, then select from the following:

Change PIN code 

Forgotten your Pin code?

You can get a new one right away. For security reasons, we’ll ask you a personal security question.

Request new PIN code 

Lost your Flying Blue card?

To get a new Flying Blue card, please fill out the request form. While waiting for your new card, you can still earn Miles by giving your membership number when you make a reservation. Forgotten your membership number? Or need to show proof of membership when boarding? You can simply print out a copy of your temporary card online!


Send a message

Got a question or want to make a comment? Simply contact our Flying Blue Service Centre directly. We will answer all your questions, and we welcome your suggestions.

Send a message 

Quicker award ticket through ‘Share and Fly’

Share & Fly allows you to share Award Miles with supplementary cardmember(s) within your American Express account. Save more efficiently and faster for an award ticket. The supplementary cardmember can transfer his Award Miles to the main cardmember and vice versa. For an easy transfer of your Award Miles, please contact the Flying Blue Service Centre at telephone number 0900-0400252. Note: The "donor" must initiate the transfer himself.

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