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Send your questions and comments to the correct KLM department for a faster response.More
Delayed baggage
What can you do and how can we help you if your baggage is delayed?Further information on the procedure concerning delayed baggage
Compensation for flight disruptions and denied boarding
At KLM, we pride ourselves on providing a punctual, reliable service to all our passengers. If your flight is overbooked, cancelled or delayed, you may be entitled to compensation.More