We do everything we can to make your journey as comfortable as possible. However, if your KLM flight does not go according to plan, you may be entitled to a refund of costs or compensation.
Request a refund or compensation?
|What should you request?||In these cases:||How do you request this?|
|Refund of ticket costs|
Please note: If you request a refund, all flights in your booking will be cancelled.
Refund of extra option costs:
|Read on the option page about which situations are eligible for a refund.|
Check the status of your refund request
Please note: Did you request compensation? Check the status of your application via KLM Customer Care.