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Latest flight information

Please check this page for updates on your flight. Latest update: Monday, 31 August 2015, 07:15 / 07:15 AM (Amsterdam time)

Live arrival and departure times

Receive free updates of your flight via SMS and e-mail ? Make sure to save your contact details in My Trip.

Amsterdam - Expected bad weather conditions

Because of the possible bad weather conditions in Amsterdam, flight schedules may be disrupted. If you have booked a flight to, from or via Amsterdam on Monday 31 August 2015, please see below rebook and refund options we can offer you. These options are only valid, if you have a ticket originally issued on or before Sunday 30 August 2015.

You can here check your flight status or view your flight details in My Trip. We are doing our very best to help you on your way again.


Rebook your flight

Is the departure date of your flight to, from or via any of the above mentioned destinations on Monday 31 August 2015? Then your new departure date should be no later then Monday, 07 September 2015. You can rebook your flight at the latest on Wedenesday, 2 September 2015. Please see below options and rules:

1. Change your travel dates
  • You may change your travel dates of KLM, AIR FRANCE and/or Delta Air Lines flights once.
  • You can change your travel dates only if the same travel class is available as mentioned in your original ticket. Upgrading your ticket to Business Class is only possible by contacting us directly via Twitter or Facebook or by telephone.
  • You will not have to pay the change fee.
2. Change your destination
  • You may use the full value of your original tickets for new tickets on KLM, AIR FRANCE and/or Delta Air Lines.
  • You will not have to pay the change fee.
How to rebook
You can rebook in the following ways:
  • Log into My Trip and change your travel dates and/or destination yourself if:
    • you have a KLM, AIR FRANCE and/or Delta Air Lines ticket
    • your journey has not started yet
    • you are not travelling with a baby
    • you did not request a special service (e.g. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet, or the use of a bassinet)
  • We can rebook your journey via Twitter and Facebook!
  • You can also contact us by telephone.
  • Did you book your ticket via a travel agent? Please contact that travel agent to rebook.

Apply for a refund
You are entitled to a full refund of your ticket if you are travelling to, from or via any of the above mentioned locations on Monday 31 August 2015, and your flight was cancelled by KLM, AIR FRANCE and/or Delta Air Lines, or was delayed for more than 3 hours and you did not travel.

How to request a refund
  • If you bought your ticket via KLM.com, a KLM ticket office or KLM Telephone Reservations, and your ticket number starts with 074, you can apply for a refund online in just a few steps. You can also call us, but lines may be quite busy.
  • If you booked via a travel agent, please contact them directly.

Caribbean - Tropical Storm Danny

Because of a tropical storm in the Caribbean, our flight schedules are temporarily disrupted. If you have booked a flight to, from or via Port au Prince (PAP), Punta Cana (PUJ), San Juan (SJU), Santiago (STI), Santo Domingo (SDQ), St Maarten (SXM) and St Thomas (STT) on Monday, 24 August 2015 up to and including Wednesday, 26 august 2015, please see below rebook and refund options we can offer you. These options are only valid, if you have a ticket originally issued on or before Sunday, 23 august 2015.


You can here check your flight status or view your flight details in My Trip. We are doing our very best to help you on your way again.


Rebook your flight

Is the departure date of your flight to, from or via any of the above mentioned destinations on Monday, 24 August 2015 up to and including Wednesday, 26 august 2015 ? Then your new departure date should be no later than Monday, 31 august 2015. You can rebook your flight at the latest on Monday, 31 august 2015 . Please see below options and rules:

1. Change your travel dates
  • You may change your travel dates of KLM, AIR FRANCE and/or Delta Air Lines flights once.
  • You can change your travel dates only if the same travel class is available as mentioned in your original ticket. Upgrading your ticket to Business Class is only possible by contacting us directly via Twitter or Facebook or by telephone.
  • You will not have to pay the change fee.
2. Change your destination
  • You may use the full value of your original tickets for new tickets on KLM, AIR FRANCE and/or Delta Air Lines.
  • You will not have to pay the change fee.
How to rebook
You can rebook in the following ways:
  • Log into My Trip and change your travel dates and/or destination yourself if:
    • you have a KLM, AIR FRANCE and/or Delta Air Lines ticket
    • your journey has not started yet
    • you are not travelling with a baby
    • you did not request a special service (e.g. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet, or the use of a bassinet)
  • We can rebook your journey via Twitter and Facebook!
  • You can also contact us by telephone.
  • Did you book your ticket via a travel agent? Please contact that travel agent to rebook.

Apply for a refund
You are entitled to a full refund of your ticket if you are travelling to, from or via any of the above mentioned locations on Monday, 24 August 2015 up to and including Wednesday, 26 august 2015, and your flight was cancelled by KLM, AIR FRANCE and/or Delta Air Lines, or was delayed for more than 3 hours and you did not travel.

How to request a refund
  • If you bought your ticket via KLM.com, a KLM ticket office or KLM Telephone Reservations, and your ticket number starts with 074, you can apply for a refund online in just a few steps. You can also call us, but lines may be quite busy.
  • If you booked via a travel agent, please contact them directly.

Kenya – Apply for your visa to Kenya online

As from 1 September 2015, it is no longer possible to arrange for a visa to Kenya at the airport. If you are travelling to Kenya, make sure you apply for your visa online.

Amsterdam Airport renovations

Schiphol Amsterdam Airport is renovating the area beyond passport control in Departure Hall 2. At the same time, Schiphol is building central checkpoints for the introduction of central security Non-Schengen per 3 June 2015. The construction works will continue, 24 hours a day, until at least September 2015. We apologize for any inconvenience this may cause.

Possible hindrance at the airport

You might experience hindrance on your way to the gate in the area beyond passport control of Departure Hall 2 (Lounge 2). Please anticipate on extra time before departure. Most hindrance is expected for passengers travelling on intercontinental or UK flights. If your flight departs from pier F or G, we advise you to go through passport control in Departure Hall 3. We will keep you updated on the latest developments.

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