Transfer to another flight
On this page:
‘Easy transfer’ video
View the video on transferring at Amsterdam Airport Schiphol (available in English only).
KLM app: transfer assistance at Schiphol
When transferring at Amsterdam Airport Schiphol, your smartphone can guide you to your next departure gate. You only need to download the KLM app before departure. When you arrive at Schiphol, make sure to connect to the internet and switch on Bluetooth, and you will see the route and walking time to the next gate.
Transferring at Amsterdam Airport Schiphol
When you check in for the first flight of your trip, you will receive the following documents:
- A boarding pass for your first flight
- A boarding pass for your connecting flight
- A folder containing information about transferring at Amsterdam Airport Schiphol
The standard transfer time at Amsterdam Airport Schiphol to a flight within Europe is 40 minutes and 50 minutes for an intercontinental flight.
If you are travelling to/from Schengen and non-Schengen countries, you should count on having to go through additional security checks and customs inspections. These can substantially extend the time it takes to complete your transfer procedure.
If you do not make your next flight because of a lack of time, you will automatically be booked on another flight. Your baggage will be relabelled and you will not have to retrieve it or check in for the new flight. Your new flight details can be retrieved and you can print out your new boarding pass on a self-service machine.
If you have extra time at Schiphol, there is plenty to keep you occupied. You can shop in the See Buy Fly shopping centre or test your luck at the Airport Casino! You can also visit the Rijksmuseum Amsterdam Airport Schiphol, where ten works created by Dutch masters from the Dutch Golden Age are on permanent display.
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Flights from Asia:arrival or transfer in Amsterdam
Upon arrival in Amsterdam, our Korean, Chinese or Japanese speaking assistants will welcome you and help you with any question you may have. If you are transferring to another flight, you can use our self-service transfer machines. These are available throughout Amsterdam Airport Schiphol and are also available in the Korean, Chinese or Japanese languages.
Self-service transfer machines
When transferring at Amsterdam Airport Schiphol, you can view your flight details on a self-service transfer machine. There are around 100 available across the airport, including at the entrance to each pier. To use one, all you do is scan your passport, boarding pass or frequent flyer card.
You then receive an automatic update of your flight, including departure gate, boarding time and departure time. If you want, you can also change your seat assignment for your next flight or order an extra comfortable seat on board.
In the unlikely event that you have missed your flight, you can view the alternative flight on which you have been booked on the transfer machine. You can also print out your new boarding pass. If you are entitled to any coupons for a beverage, meal or the use of a telephone or a Travel Discount Certificate, the machine will automatically present you with your coupon.
Transferring at Paris-Charles de Gaulle and London Heathrow
Paris-Charles de Gaulle
The Airport Paris-Charles de Gaulle (CDG) is one of the busiest airports in Europe. This airport is also known as Paris Roissy and is located 25 kilometres north of Paris.
Paris-Charles de Gaulle has 3 terminals:
- Terminal 1 (CDG1) for departures and arrivals of international flights, except those of Air France
- Terminal 2 (CDG2) for departures and arrivals of all Air France flights and European flights of other airline companies
- Terminal 3 (CDG3 or T3) for departures and arrivals if charter flights
All terminals are connected by means of a free shuttle bus service. If you fly with KLM or AIR FRANCE, you will arrive at and depart from terminal 2.
London Heathrow (LHR) is one of the busiest airports in the world and is also known as BAA Heathrow Airport. This airport has 5 terminals.
If you fly with KLM, you will arrive at and depart from terminal 4. Check-in is located on the first floor of terminal 4. The arrival hall is on the ground floor of terminal 4.
At London Heathrow, you will also find the exclusive SkyTeam lounge.
Transferring at other airports
For information on transferring at other major airports, visit the following links:
Our Destination Guide contains information on airports at numerous destinations around the world.
If you travel in KLM Business Class, or if you are a Flying Blue (or SkyTeam) Elite Plus member, we will help you with priority at the dedicated transfer desk.
Simply look for the red SkyPriority sign for super smooth travel at increasingly more airports worldwide.
At Amsterdam Airport Schiphol, we are also happy assist you with your questions and requests concerning your transfer in the KLM Crown Lounge.