Ensure your personal details are up to date
Let us know how to reach you so that you can benefit fully from our online services and save time when booking flights. Simply enter your contact details online and update them when things change.Update Your Profile
Have you not yet received a PIN code?
You can request a PIN code per e-mail and we’ll send you one right away.Request pin code
Forgotten your PIN code or user name?
You can get a new one right away. For security reasons, we’ll ask you a personal security question.
Change your user name or PIN code
Make life simple! Choose a Flying Blue user name or PIN code that’s easy for you to remember. Enter your current user name and PIN code, then select one of the following options:
Lost your Flying Blue Petroleum card?
To get a new Flying Blue Petroleum card, please fill out the online request form. We will send you your new card within a month. While you are waiting for your new card, you can still earn Miles by giving your membership number when you make a reservation. Forgotten your membership number? Or need to show proof of membership when boarding? You can simply print out a copy of your card online! Please note that this copy is a temporary document and does not replace your card.