Transfers
Amsterdam Airport Schiphol is the airport where all the flights made by KLM and its partners depart from the same terminal. This airport has won many prizes for its excellent service and user friendliness.
On this page:
Transferring at Amsterdam Airport Schiphol
If you are traveling to/from Schengen countries, you should count on having to go through security checks and customs inspections. These can substantially extend the time it takes to complete your transfer procedure. Your hold baggage is automatically labeled through to your final destination.
For more information, you can speak with personnel at one of the Transfer Desks in the terminal.
When you have extra time at Schiphol, be sure to visit the See Buy Fly shopping centre and the Airport Casino – great opportunities to enjoy your time. You could also visit the Rijksmuseum Amsterdam Airport Schiphol where ten works created by Dutch masters from the Dutch Golden Age are on permanent display.
Read more about Amsterdam Airport Schiphol.
Transfer documents
When you check in for the first flight of your trip, you receive these documents:
• a boarding pass for your connecting flight;
• a mini-folder containing important information about your transfer from Schiphol to your connecting flight
Transferring at Paris-Charles de Gaulle and London Heathrow
Paris-Charles de Gaulle
After London Heathrow, Airport Paris-Charles de Gaulle (CDG) is the busiest airport in Europe.
This airport is also known as Paris Roissy and is located 25 km to the north of Paris.
Paris-Charles de Gaulle has 3 terminals:
• Terminal 1 (CDG1) handles international flights, except those of Air France
• Terminal 2 (CDG2) handles all Air France flights and European flights of other airline
companies
• Terminal 3 (CDG3 or T3) exclusively handles charter flights
All terminals are connected by means of a free shuttle bus service. If you fly with KLM
or AIR FRANCE, you will arrive at and depart from terminal 2. Click here for an extensive map of
terminal 2. Click here for more information about the Paris-Charles de Gaulle Airport.
London Heathrow
London Heathrow (LHR) is the busiest airport in the world and is also known as BAA Heathrow
Airport. This airport has 4 terminals, with a fifth under construction.
If you fly with KLM, you will arrive at and depart from terminal 4. Check-in is located on the
first floor in terminal 4. The arrival hall is on the ground floor of terminal 4.
On London Heathrow, we have one exclusive KLM Crown lounge.
This KLM lounge is located behind the security next to gate 17 in terminal 4.
Click here for more information about restrictions on your hand luggage when you depart from
London Heathrow.
Click here for more information about London Heathrow.
Self-service transfer kiosks
The first self-service transfer kiosks were introduced in cooperation with Amsterdam Airport Schiphol. Today, these kiosks are available for passengers who arrive at the E and D piers. During the course of 2008, these kiosks will be placed at more locations so that there will later be around 100 kiosks available. To use one, all you do is scan your boarding pass. You then receive an automatic update of your boarding time, departure time and your departure gate. If you want, you can also change your seat assignment for your next flight and even check in. In the unlikely event that you have missed your flight, you will be offered an alternative flight for which you can print out your new boarding pass. If you are entitled to a coupon for a beverage, meal or the use of a telephone, the kiosk will automatically present you with your coupon. In some cases, you will also be entitled to a Travel Discount Certificate. Read more about the Travel Discount Certificate.
Transferring at other airports of SkyTeam
You can find information about other airports and partners of SkyTeam by clicking on the
following four links:
Connecting at Paris or at other transfer airports of Skyteam