Checking in by using your mobile phone
Quick and easy, wherever you are
Check in for your flight from anywhere, any time
On this page:
Who can make use of checking in by using a mobile phone?
Everyone with a smart phone, PDA, Blackberry or mobile phone with Internet access can check in through the mobile site of KLM.com. Even if you have not booked your ticket online . This service particularly well suited for telephone screens with a high resolution.
How does it work?
Step 1 – KLM.com
Use your mobile phone to surf to KLM.com and go to “mobile check-in”.
If you received a check-in message by text message, please skip this step and simply use the link provided.
Step 2 – E-ticket
Enter the number of your e-ticket or reservation code together with the flight number. Your information will appear on the screen.
Step 3 – Choosing your chair
You will see the chair that has been assigned to you. If you wish to do so, you may change this for another chair number that is still available.
Step 4 – Text message
Next, you may choose whether you would like to receive a free text message with all your check-in information, which will enable you to check the details later.
When can I check in by using my mobile phone?
If you are traveling alone, anytime between 30 hours and 1 hour before your departure to or from any KLM destination in Europe.
Our European destinations are located in:
- Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Israel, Italy, Kazakhstan, Latvia, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Russia, Spain, Turkey, Ukraine, the United Kingdom, Sweden and Switzerland
How do I get my boarding pass?
You can print out your boarding pass at one of the Air France or KLM self-service machines at the airport. If no self-service machines are available, you can have your boarding pass printed at the baggage drop-off points or at the Europe Select check-in counter. This can be done no later than 30 minutes before departure.
KLM or Air France self-service machines that you can use to print out your boarding pass are available at the airports at the following destinations:
- Amsterdam, Athens, Berlin Tegel (Air France), Bordeaux (Air France), Copenhagen, Düsseldorf, Frankfort (Air France), Geneva, Helsinki, Humberside, London Heathrow, Lyon (Air France), Manchester, Marseilles (Air France), Moscow, Munich (Air France), Newcastle, Nice (Air France), Oslo, Paris Charles de Gaulle (Air France), Rome Fiumicino, Sandefjord, Stavanger, Toulouse (Air France), Vienna and Zurich
What do I do with my luggage?
For European flights, you may check in your luggage at a KLM baggage drop-off point at the airport until 30 minutes before departure. The service is currently not yet available for intercontinental flights.
