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Reservation fees
A reservation fee is charged for booking a KLM ticket, the amount of which depends upon the reservation method. The cheapest option is to make a reservation via klm.com, where the fee is € 0 per ticket. Booking your flight by phone via KLM Reservations costs € 15 per Economy class ticket and € 35 for Business class ticket. Meanwhile, tickets booked at any KLM Ticket Office are subject to a € 25 fee for Economy class and € 45 for Business class. In short, it pays to use klm.com to book your flight!
Refund fee for unused tickets is 20 EUR if tickets were purchased at KLM points of sale, 35 EUR if purchase was made in travel agencies. Reissue fees apply for ticket changes: 15 EUR for tickets purchased at KLM points of sale, 30 EUR for tickets purchased at travel agency. Ticketing/Reissue/Refund fees are not applicable to infant tickets (under 2 years of age).
Fuel Surcharge
The price of kerosene is currently high and subject to major fluctuations. Due to this, KLM needs to add a fuel surcharge to the ticket price of each flight in your journey. This surcharge is subject to developments in the oil market, and may differ per destination and the duration of the flight. The exact fuel charge per flight is always specified when booking your journey on KLM.com.
Security surcharge
The security surcharge amounts to € 5 per segment flown and is levied for insurance and security measures, as separately indicated on the ticket. Insurance premiums have risen considerably in conjunction with the increased risk of terrorist attacks. In addition, structural security measures are still being implemented in various processes onboard and at airports.
Airport Tax at Schiphol, Sheremetyevo and Pulkovo
The total airport tax for flights departing from Schiphol is EUR 28.00 . This
figure includes the following surcharges, which KLM has to transfer to
Schiphol Airport:
- security surcharge EUR 12.95
- passenger surcharge EUR 14.66
- noise surcharge EUR 2.00
Moscow, Sheremetyevo Airport:
- international terminal use charge 608 RUB
- international service charge for Russia 202 RUB
St. Petersburg, Pulkovo Airport:
- international terminal use charge 720 RUB
- international service charge for Russia 157 RUB
These surcharges are added together as one amount in the ticket.
Airport Tax at destination airports
All airports charge airport taxes on airline tickets. The exact amount depends on the destination, and is detailed separately in the total price of the ticket.
Would you like to know more?
Would you like to know more about surcharges and taxes? Call KLM Reservations on +7 495 258 36 00 or ask your travel agent.



