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24/7 service and assistance via Facebook and Twitter

Do you have a question, comment or a request? Via social media we’re here for you day and night!

Contact us via Facebook or Twitter

KLM on Social Media

Post a quick message on our Facebook wall or send us a tweet. We will do our very best to:  

  • Respond to your question within the hour
  • Help with your request within a day

You can contact us 24/7, in English, French, Dutch, German, Italian, Japanese, Norwegian, Portuguese (also Brazilian Portuguese), Russian and Spanish.

Ask your question via Facebook

Ask your question via Twitter

(Please share your personal details via private messages only)

What we can do for you

Via Facebook and Twitter we can help you 24/7 with:

  • Booking or changing a flight
  • Check-in
  • Choosing your favourite seat on board
  • Ordering an à la carte meal 
  • Arranging extra baggage

Or any other question – whether or not you have booked a flight with KLM.

KLM on Facebook

KLM on Facebook

KLM on Twitter

KLM on Twitter

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