Answers and assistance in Japanese on Facebook and Twitter
19 July 2012 | Fans and followers of KLM on Facebook and Twitter can now ask their questions in Japanese too!
24/7 service in 5 languages
If you have a question, or need some help for example with your booking, you can reach us 24/7. Simply post your message on the KLM Facebook wall, or tweet @KLM.
If you need help selecting your favourite seat, would like to rebook a ticket or are wondering how to bring your surf board, we will do our very best to answer you within the hour. Your requests we always try to solve within a day.
Being there for you day and night is not all: we can help you in English, Dutch, German, Spanish, and now also in Japanese. So, ask away in any of these languages! Wherever you are, whenever it suits you.