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Reservation fees
A reservation fee is charged for booking a KLM ticket, the amount of which depends upon the reservation method. The cheapest option is to make a reservation via http://www.klm.com.tw, where the fee is only TWD100 per ticket to Bangkok and TWD500 per ticket for intercontinental destinations. Booking your flight by phone via KLM Taiwan Reservations or at KLM Taiwan Ticket Office charge a reservation fee per ticket of TWD500 for Economy Class or TWD1,000 for First and Business Class to Bangkok or Intra-European destinations, and TWD2,500 for Economy Class or TWD5,000 for First and Business Class for intercontinental destinations. In short, it pays to use http://www.klm.com.tw to book your flight!
Fuel Surcharge
The price of kerosene is currently high and subject to major fluctuations. This situation has obliged KLM to levy a fuel surcharge on all its flight tickets, which depends on developments in the oil market. On European trips, this amounts to € 32 per segment flown; on intercontinental destinations, the surcharge is € 98 (flights not langer than 9 hours) and € 108 (flights longer than 9 hours) per segment. The supplement is calculated per flight, so it is charged on both the outbound and return trips as well as any intermediate flights.
Security surcharge
The security surcharge amounts to € 5 per segment flown and is levied for insurance and security measures, as separately indicated on the ticket. Insurance premiums have risen considerably in conjunction with the increased risk of terrorist attacks. In addition, structural security measures are still being implemented in various processes onboard and at airports.
Airport tax at Schiphol
The total airport tax for flights departing from Schiphol is EUR 28.00. This figure includes the following surcharges, which KLM has to transfer to Schiphol Airport:
- security surcharge EUR 12.95
- passenger surcharge EUR 14.66
- noise surcharge EUR 2.00
These surcharges are added together as one amount in the ticket.
Airport tax at destination airports
All airports charge airport taxes on airline tickets. The exact amount depends on the destination, and is detailed separately in the total price of the ticket.
Recovering Fees
| TW to long haul
Departure from outside TW | TW to Bangkok
Intra Europe | |||||
| Surcharge and Fee Items | F/C Class | Y Class | C Class | Y Class | ||
| Ticketing fee for reservation at AF-KL ticket office | TWD5000 | TWD2500 | TWD1000 | TWD500 | ||
| Purge record / Travel certificate | TWD100 | |||||
| Upgrade to Higher Fare for Wholly Unused Ticket* | According to fares conditions, & pay the fare difference if any + EUR20 | |||||
| Air ticket reissuance, rerouting, date change, revalidation* | According to fares conditions, & pay the fare difference if any + EUR30 | |||||
| Lost ticket indemnity Fee | EUR80 | |||||
| Issuing Paper Ticket instead of Electronic Ticket | EUR20 | |||||
| Ticket reissuance due name change
(spelling errors within policy) at AF-KL ticket office | EUR30 | |||||
| Refund** | EUR30 | |||||
Fee items with * will be waived for:
- Customer who purchased their tickets outside Taiwan :
Air France KLM Ticket Offices or Call Centers; www.airfrance.com , www.klm.com or www.klm.com.tw - Customers who purchased their tickets through Delta and Kenya Airways direct sales channels
- Infant fares.
** Fee is applicable for voluntary refund of fully unused tickets issued locally.
Refund process can only be handled from the original issuing office.
Note:
- The above fees are applicable to all customers.
- All payments can be settled by cash or credit card.
- All the charges and fees are not refundable.
- Fees are perceived in local currency.
Would you like to know more?
Would you like to know more about surcharges and taxes? Call KLM Reservations or ask your travel agent.
