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    Ever wondered how the price of your ticket is made up? Many passengers are unclear as to the real cost of a ticket and exactly how high the surcharges are. With this in mind, KLM has now made the price structure of its tickets more transparent. Below you will find an overview of the various costs, taxes and surcharges.

    Reservation fees

    A reservation fee is charged for booking a KLM ticket, the amount of which depends upon the reservation method. The cheapest option is to make a reservation via http://www.klm.com.tw, where the fee is only TWD100 per ticket to Bangkok and TWD500 per ticket for intercontinental destinations. Booking your flight by phone via KLM Taiwan Reservations or at KLM Taiwan Ticket Office charge a reservation fee per ticket of TWD500 for Economy Class or TWD1,000 for First and Business Class to Bangkok or Intra-European destinations, and TWD2,500 for Economy Class or TWD5,000 for First and Business Class for intercontinental destinations. In short, it pays to use http://www.klm.com.tw to book your flight!

    Fuel Surcharge

    The price of kerosene is currently high and subject to major fluctuations. This situation has obliged KLM to levy a fuel surcharge on all its flight tickets, which depends on developments in the oil market. On European trips, this amounts to € 32 per segment flown; on intercontinental destinations, the surcharge is € 98 (flights not langer than 9 hours) and € 108 (flights longer than 9 hours) per segment. The supplement is calculated per flight, so it is charged on both the outbound and return trips as well as any intermediate flights. 

    Security surcharge

    The security surcharge amounts to € 5 per segment flown and is levied for insurance and security measures, as separately indicated on the ticket. Insurance premiums have risen considerably in conjunction with the increased risk of terrorist attacks. In addition, structural security measures are still being implemented in various processes onboard and at airports.

    Airport tax at Schiphol

    The total airport tax for flights departing from Schiphol is EUR 28.00. This figure includes the following surcharges, which KLM has to transfer to Schiphol Airport:

    • security surcharge EUR 12.95
    • passenger surcharge EUR 14.66
    • noise surcharge EUR 2.00


    These surcharges are added together as one amount in the ticket.

    Airport tax at destination airports

    All airports charge airport taxes on airline tickets. The exact amount depends on the destination, and is detailed separately in the total price of the ticket.

    Recovering Fees

    Recovering Fees
     TW to long haul
    Departure from outside TW
    TW to Bangkok
    Intra Europe
    Surcharge and Fee ItemsF/C ClassY ClassC Class Y Class
    Ticketing fee for reservation at AF-KL ticket officeTWD5000TWD2500TWD1000TWD500
    Purge record / Travel certificate                                                     TWD100
    Upgrade to Higher Fare for Wholly Unused Ticket*According to fares conditions, & pay the fare difference if any + EUR20
    Air ticket reissuance, rerouting, date change, revalidation*According to fares conditions, & pay the fare difference if any + EUR30                                                       
    Lost ticket indemnity Fee                                                     EUR80
    Issuing Paper Ticket instead of Electronic Ticket                                                     EUR20
    Ticket reissuance due name change
    (spelling errors within policy) at AF-KL ticket office
                                                         EUR30
    Refund**                                                     EUR30


    Fee items with * will be waived for:

    • Customer who purchased their tickets outside Taiwan  :
      Air France KLM Ticket Offices or Call Centers; www.airfrance.com , www.klm.com or www.klm.com.tw
    • Customers who purchased their tickets through Delta and Kenya Airways direct sales channels
    • Infant fares.  


    ** Fee is applicable for voluntary refund of fully unused tickets issued locally.
         Refund process can only be handled from the original issuing office.

    Note:
    - The above fees are applicable to all customers.
    - All payments can be settled by cash or credit card.
    - All the charges and fees are not refundable.
    - Fees are perceived in local currency.

    Would you like to know more?

    Would you like to know more about surcharges and taxes? Call KLM Reservations or ask your travel agent.

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    Frequently asked questions