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Selected destinations for online reporting of delayed baggage

You can report delayed baggage online (within 2 days) for KLM and AIR FRANCE flights if you arrived at one of below destinations but your baggage did not, or if your flight was cancelled after you dropped off (but did not receive back) your baggage at one of these destinations.

Destinations in alphabetical order

  • Abu Dhabi, Alesund, Almaty, Amsterdam, Athens, Atlanta, Aruba
  • Bangkok, Barcelona, Basel, Bergen, Berlin, Bordeaux, Brussels, Buenos Aires
  • Cape Town, Chengdu, Chicago, Curacao
  • Dar Es Salaam, Doha, Dubai, Düsseldorf
  • Entebbe
  • Frankfurt
  • Geneva, Gothenburg
  • Hanover, Helsinki, Hangzhou, Houston
  • Jakarta, Johannesburg
  • Kigali, Kilimanjaro, Kristiansand, Kuala Lumpur
  • Lagos, Linkoping, Lisbon, Los Angeles, Luxembourg, Lyon
  • Madrid, Marseille, Mexico City, Mulhouse
  • Nairobi, New York, Nice
  • Oslo
  • Panama City, Paramaribo, Paris, Prague
  • Rio de Janeiro
  • San Francisco, Sandefjord, Singapore, St Martin, Stavanger, Stockholm, Stuttgart
  • Toulouse, Trondheim
  • Vienna
  • Washington
  • Zagreb

Reporting delayed baggage online

Property Irregularity report

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