You can obtain a copy of the DOT's rule on the Nondiscrimination on the Basis of Disability in Air Travel:
14 CFR Part 382, by:
Calling the Toll-free hotlines 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)
Calling DOT Aviation Consumer Protection Division: 1-202-366-2220 (voice) or 1-202-366-0511 (TTY)
Writing to the: Air Consumer Protection Division, C-75, U.S. department of Transportation 1200 New Jersey Avenue S.E., West Building, Room W96-432 Washington, DC 20590
Accessing the DOT website at: http://airconsumer.ost.dot.gov
Downloading the Rule 14 CFR Part 382 (PDF):
Step 1: click on the following link http://www.gpoaccess.gov/fr/advanced.html
Step 2: deselect 2009 and select 2008
Step 3: select Final Rules and Regulations
Step 4: search by issue date, with the date 05/13/2008, and submit
Step 5: see the result [8], and click on PDF.
