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Air Carrier Access Act

You can obtain a copy of the DOT's rule on the Nondiscrimination on the Basis of Disability in Air Travel:

14 CFR Part 382, by:

Calling the Toll-free hotlines 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)  

Calling DOT Aviation Consumer Protection Division: 1-202-366-2220 (voice) or 1-202-366-0511 (TTY)  

Writing to the: Air Consumer Protection Division, C-75, U.S. department of Transportation 1200 New Jersey Avenue S.E., West Building, Room W96-432 Washington, DC 20590  

Accessing the DOT website at: http://airconsumer.ost.dot.gov  

Downloading the Rule 14 CFR Part 382 (PDF):

  • Step 1: click on the following link http://www.gpoaccess.gov/fr/advanced.html

  • Step 2: deselect 2009 and select 2008       

  • Step 3: select Final Rules and Regulations

  • Step 4: search by issue date, with the date 05/13/2008, and submit

  • Step 5: see the result [8], and click on PDF.

 
Travelling with physically challenged passengers

Frequently asked questions

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