Contact KLM in South Africa
On this page:
Reservations
Call centre
Monday to Friday : 08.00 – 17.00 (Except public holidays)
Direct Passengers : (T) 0860 247 747 / +27 11 881 9696
Travel Agents : (T) 082 234 5 747
Fares : EMAIL : fares@af-klm.co.za
Refunds : EMAIL : refunds@af-klm.co.za
Internet queries: EMAIL : esales.za@klm.com
(F) +27 (0) 11 5238111
Airport Offices
O.R. TAMBO INTERNATIONAL AIRPORT
Daily : 11.00 – 23.00
Fax : +27 (0)11 961 6802
Arrival times – ACSA : (T) +27 (0)11 921 6262
24hrs a day
CAPE TOWN INTERNATIONAL AIRPORT
Ticket Office (BidAir) : (T) +27 (0)21 935 8500 / 935 8520 / 935 8521
Monday to Fridays: 09.00 - 17.00
Saturday / Sunday / Public holidays: 09.00 - 01.00
Flight days: 19.00 - 00.00
Easy Access for passengers with restricted mobility:
Pre-arrange access to the restricted area for passengers with restricted mobility by calling the ACSA Client Manager on the following number:
Tel: 021 935 3737
Available daily:05h00 to 00h00
Baggage Queries
O.R. TAMBO AIRPORT INTERNATIONAL
BidAir – Groud Floor – Arrivals Hall (next to Swissport)
Tel: +2711 921 6074
+2711 921 6465
+2711 921 6073/4
+2711 390 3877
Office hours: 05h00 – 23h00
CAPE TOWN INTERNATIONAL AIRPORT
Baggage queries : (Bid Air): (T) +27 (0) 21 936 3360 / 936 3361
Daily : 09.00 – 17.00
Flying Blue
Individual Loyalty Program
(T) 0860 333 375
(F) +27 (0)11 523 8091
EMAIL : servicedesk@flyingblue.co.za
Monday to Friday : 08.00 – 17.00 (Except Public Holidays)
KLM BlueBiz
Corporate Loyalty Program
Tel: +2711 881 9630
Fax: +2711 523 8222
Trish Fischer
Johannesburg
E-mail: bluebiz.jnb@klm.com
Monday – Friday: 08.00 – 12.45
Customer Care
(F) +202 2580 5797
Your feedback means a lot to us so whether you are passing a compliment or complaint kindly contact us via e-mail.
Postal address: P. O. Box 700-11511, Cairo, Egypt
Administration & Accounting Department
Monday to Friday : 08.00 – 17.00 (Except Public Holidays)
(T) +27 (0)11 881 9749
(F) +27 (0)11 881 9652
Website Queries
Monday to Friday : 08.00 – 17.00 (Except Public Holidays)
(T) 0860 247 747 (option 1)
EMAIL : esales.za@klm.com
