Contact KLM in South Africa
On this page:
Reservations
Call centre
Monday to Friday : 08.00 – 17.00
Direct Passengers : (T) 0860 247 747 / +27 11 881 9696
Travel Agents : (T) 082 234 5 747
Fares : EMAIL : fares@af-klm.co.za
Refunds : EMAIL : refunds@af-klm.co.za
Internet queries: EMAIL : esales.za@klm.com
(F) +27 (0)11 881 9691
Airport Offices
O.R. TAMBO INTERNATIONAL AIRPORT
Daily : 14.00 – 23.00
Fax : +27 (0)11 961 6802
Arrival times – ACSA : (T) +27 (0)11 921 6262
24hrs a day
CAPE TOWN INTERNATIONAL AIRPORT
Ticket Office (Swissport) : (T) +27 (0)21 935 8500 / 935 8520 / 935 8521
Monday to Fridays: 09.00 - 17.00
Saturday / Sunday / Public holidays: 09.00 - 01.00
Flight days: 19.00 - 00.00
Ticket Office (BidAir): (T) +27 (0)21 935 8500 / 935 8520 / 935 8521
(F) +27 (0)21 935 8501
Monday to Fridays: 09.00 - 17.00 Saturday / Sunday / Public holidays: 09.00 - 01.00 Flight days: 19.00 - 00.00
Easy Access for passengers with restricted mobility:
Pre-arrange access to the restricted area for passengers with restricted mobility by calling the ACSA Client Manager on the following number:
Tel: 021 935 3737
Available daily:05h00 to 00h00
Baggage Queries
O.R. TAMBO INTERNATIONAL AIRPORT
Baggage queries : (T) +27 (0)11 961 6840/41 (F) +27 (0)11 961 6701
Daily : 08.30 – 17.00
CAPE TOWN INTERNATIONAL AIRPORT
Baggage queries : (T) +27 (0)21 934 1775 / 935 2535
Daily : 09.00 – 17.00
Baggage queries (BidAir): (T) +27 (0)21 936 3360 / +27 (0)21 936 3361
Daily: 09.00 – 17.00
Flying Blue
Individual Loyalty Program
(T) 0860 333 375
(F) +27 (0)11 523 8091
EMAIL : servicedesk@flyingblue.co.za
Monday to Friday : 08.00 – 17.00
KLM BlueBiz
Corporate Loyalty Program
Tel: +2711 881 9630
Fax: +2711 523 8222
Trish Fischer
Johannesburg
E-mail: bluebiz.jnb@klm.com
Monday – Friday: 08.00 – 17.00
Cape Town
E-mail: bluebiz.cpt@klm.com
Monday – Friday: 08.00 -17.00
Customer Care
Monday to Friday : 08.00 – 17.00
(T) +27 (0)11 881 9616
(F) +27 (0)11 881 9601
Administration & Accounting Department
Monday to Friday : 08.00 – 17.00
(T) +27 (0)11 881 9749
(F) +27 (0)11 881 9652Website Queries
Monday to Friday : 08.00 – 17.00
(T) 0860 247 747 (option 1)
EMAIL : esales.za@klm.com