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    Ever wondered how the price of your ticket is made up? Many passengers are unclear as to the real cost of a ticket and exactly how high the surcharges are. With this in mind, KLM has now made the price structure of its tickets more transparent. Below you will find an overview of the various costs, taxes and surcharges.

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    Reservation fees

    A reservation fee is charged for booking a KLM ticket, the amount of which depends upon the reservation method. The cheapest option is to make a reservation via klm.co.za, where there is no fee. Booking your flight by phone via KLM Reservations or KLM Ticket Office costs R250 per ticket. In short, it pays to use klm.co.za to book your flight!

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    Surcharge on Paper Tickets

    Travelling with an e-ticket has now become the standard at KLM, offering you a wide range of benefits. E-tickets cannot be lost, forgotten or stolen, and you can check-in online via klm.co.za.

    Paper tickets used to be available at a surcharge. However, starting 1 June 2008, paper tickets are no longer available and therewith this surcharge is no longer applicable.

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    Fuel Surcharge

    The price of kerosene is currently high and subject to major fluctuations. This situation has obliged KLM to levy a fuel surcharge on all its flight tickets. On all flights within Europe, the charges start from €22 per flight flown; on intercontinental destinations, the surcharge starts from €57 per segment. The supplement is calculated per flight, so it is charged on both the outbound and return trips as well as any intermediate flights. Few destinations may vary from the previously mentioned amounts. Please contact our call centre should you wish to have further details.

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    Airport Tax

    All airports charge airport taxes on airline tickets. The exact amount depends on the destination, and is detailed separately in the total price of the ticket.

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    Would you like to know more?

    Would you like to know more about surcharges and taxes? Call KLM Reservations on 0860 247 747 (+27 11 881 9696) or ask your local travel agent.

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