It looks like your browser is out of date.
To use all features of KLM.com safely, we recommend that you update your browser, or that you choose a different one. Continuing with this version may result in parts of the website not being displayed properly, if at all. Also, the security of your personal information is better safeguarded with an updated browser.
United Kingdom
Practical info Kuala Lumpur, Malaysia
Getting around the city
The easiest way to get around Kuala Lumpur is on the five different commuter train routes, each operated by a different company. The KL Monorail serves the main shopping and hotel districts, while the Putra LRT serves China Town. Fares are reasonable and the trains are frequent on all routes, operating from about 5.30am to midnight. City buses are hot, crowded and totally unreliable. Taxis can be hailed at the roadside or found at obvious locations outside hotels, shopping centres and the like. Metered fares rise steeply between midnight and 6am, and drivers sometimes raise the price during peak hours or in bad weather. Hiring a car and self-driving is not recommended in Kuala Lumpur as the traffic is stressful and confusing and public transport is more than sufficient.
Time
GMT +8.
Electricity
Electrical current is 240 volts, 50Hz. UK-style three-pin plugs are used.
Currency
The official currency is the Malaysian Ringit (MYR), also referred to as the Malaysian Dollar, which is divided into 100 sen. Money changers are generally quicker to deal with than banks and do not charge commission; their rates however are variable. British Pounds or US Dollars are the easiest to exchange. All major credit cards are accepted at upmarket hotels, shops and restaurants. ATMs are widely available.
Communication
The international access code for Malaysia is +60. International Direct Dial is available throughout the country, but the service can be erratic. Hotels can add a hefty surcharge to their telephone bills; it is best to check before making international calls. Coin and card-operated public phones are widespread, and phone cards can be purchased at the airport, petrol stations and newsagents. Mobile networks are extensive, and local service providers use GSM networks, which are compatible with most international phones. Internet cafes are widely available in tourist areas.
Emergency number
Emergencies: 999
Visa and health information
Kuala Lumpur International Airport
Getting to the city
The Express Rail Link train provides the fastest transportation to the city centre. The KLIA Ekspres and the KLIA Transit link the airport to Kuala Lumpur (KL Sentral - City Air Terminal) and vice versa. Trains run from 5am to 12.30am and cost about MYR 55 one way, and MYR 100 return. At the City Air Terminal departing passengers have the option of checking in their luggage, receiving their boarding passes and proceeding to board the train for the airport. Immigration clearance will be completed there. Travel time between KL Sentral and the airport is around 28 minutes on the KLIA Express and 37 minutes on the KLIA Transit. Many hotels will arrange for a car to pick up guests, though this is generally more expensive than taking a taxi. An express coach service runs from the airport to KL Sentral for MYR 10 one way, MYR 18 return.
Car rental
Avis, Hertz and a number of local car rental companies are represented at the airport.
Airport taxi's
Taxis are available; they should be paid for in advance at the ticket counter. Prices are linked to distance and type of taxi; there is an added surcharge between midnight and 6am.
Transfer between terminals
An Aerotrain provides a free service between terminals. A shuttle bus runs every 30 mins between the low cost carrier terminal (LCCT) and Kuala Lumpur International Airport (KLIA).
Facilities
Airport facilities include lounges, left luggage, disabled and baby changing facilities, banks, bureaux de change and ATMs, restaurants and bars, a post office, a pharmacy and duty-free shops.
Parking
Parking at Kuala Lumpur International Airport starts at MYR 4 for the first hour, and MYR 2-4 per hour after that.
Internet
There is wifi throughout Kuala Lumpur International Airport.
