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Basilica di Santa Maria del Fiore

Practical Info about Florence

Getting around the city

The best way to explore Florence is on foot: the city centre is compact, and traffic is restricted. There is a comprehensive bus network (ATAF) operating from 5:30am until midnight. Tickets are valid for 90 minutes for a single-use ticket, or multiple-ride tickets of two or four 90 minute-uses can be purchased. Tickets must be validated by punching them in a machine when you board the bus. Tickets, and various bus passes, are available from any vendor displaying the ATAF sticker, such as newsagents, automatic dispensers, coffee bars and on-board the bus. Tickets cost €1.20 beforehand, or €2 if bought on the bus, and exact change is needed. Using taxis in Florence is difficult, as they cannot be hailed on the street. Taxi ranks are to be found outside the train station and most tourist sites, or they can be phoned. The flag fee is €3.30, and additional fees are charged for luggage, as well as night time and Sunday travel. Women travelling alone between the city centre and their hotel or apartment from 9pm to 2am can ask for a 10 percent discount on their taxi fare.


GMT +1 (GMT +2 between the last Sunday in March and the Saturday before the last Sunday in October).


Electrical current in Italy is 230 volts, 50Hz. A variety of plugs are in use, including the European-style two-pin plug.


The Euro (EUR) is the official currency, which is divided into 100 cents. Those arriving in Italy with foreign currency can obtain Euros through any bank, ATM or bureaux de change. ATMs are widespread. Credit cards are accepted in upmarket establishments and shops around the cities. Banks are closed on weekends, but tend to have better rates than casas de cambios.


The international access code for Italy is +39. There can be high surcharges on calls made from hotels and it is generally cheaper to use a calling card. Public telephone boxes take phone cards for local and international calls, which can be bought from newsagents. The local mobile phone operators use GSM networks and have roaming agreements with most international operators. Internet cafes are available in the main towns and resorts.

Emergency number

Emergencies: 113 (Police); 118 (Ambulance)

Visa and health information

Everything about visa and health information

Public holidays


Amerigo Vespucci Airport

Getting to the city

The airport is connected with the city by a bus service from the central railway station every half hour, operated by the local Florence city bus company ATAF. The bus is called the VolaInBus and runs from 6am to 11:30pm. The route typically takes 20-25 minutes and you can buy a ticket directly from the bus driver or from newsagents and coffee bars in the airport. The tickets cost about €6 for a single trip or about €10 for a round trip. Note: you must buy roundtrip tickets before boarding the bus, not from the bus driver.

Car rental

Auto Europa, Avis, Budget, Europcar, Hertz, National/Maggiore, and Sixt operate car hire facilities from the airport.

Airport taxi's

Taxis are located in front of the terminal, and fares to downtown Florence start from €20; the journey takes roughly 15 minutes.


Airport facilities include a lost and found, information desks, VIP lounges, public phones, disabled assistance, medical facilities, and a variety of shopping and dining options.


Short and long-term parking options are available.


Wifi is available in paid lounge.