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Presidential gardens, Almaty

Practical info Almaty, Kazakhstan

Getting around the city

Almaty is served by a network of buses and trams, which charge a flat fare no matter the distance. These can get crowded though, and are impractical with baggage. There is also a limited Metro service with a single line stopping at Alatau, Auezov Drama Theatre, Baikonur, Abay, Almaty, Zhibek Zholy and Raiymbek batyr. Additional lines are under construction. The quickest and most direct way to get anywhere is by taxi. These can be booked in advance, and the fare negotiated before setting off. There is a more unofficial kind of shared taxi that can be hailed on the street, however these are run with little rhyme or reason and can be confusing to travellers. Almaty is laid out in an easily navigable grid pattern, so walking can be a simple way of getting around as well.


GMT +6.


Electrical current is 220 volts, 50Hz. The European round two-pin plugs are standard (Type C & F).


The official currency is the Kazakhstani Tenge (KZT), which is divided into 100 tiyin. ATMs are generally accessible in Kazakhstan, with major European and international credit cards, such as Diners Club and Visa, accepted in central hotels, shops and restaurants.


The international dialling code for Kazakhstan is +7. The city code for Astana is 7172. Roaming agreements exist with most international mobile phone companies and reception is good around the main cities. There are internet cafes in most towns and cities but they tend to be expensive; mobile internet is a good alternative.

Emergency number

Emergencies: 102 (Police); 103 (Ambulance)

Travel documents and health

Everything about travel documents

Everything about health and KLM Health Services

Public holidays


Almaty International Airport

Getting to the city

Local buses run regularly from the airport terminal to the city, as do taxis, and private car hire is available at the airport.

Car rental

Europcar provide rental services at Almaty Airport.

Airport taxi's

Taxis are easily available at the airport, starting at around KZT 3,000 for a transfer to the city. Remember that, because not all taxis have meters it is wise to agree on a fee upfront, or book with one of the popular companies beforehand.


Facilities include bureaux de change, cafeterias, bars, duty-free shopping and an information desk, as well as a chemist at the departures terminal.


There are parking facilities available at hourly rates and the first 15 minutes are free.


There is free wifi throughout the terminal.