KLM uses cookies.

KLM’s websites use cookies and similar technologies. KLM uses functional cookies to ensure that the websites operate properly and analytic cookies to make your user experience optimal. Third parties place marketing and other cookies on the websites to display personalised advertisements for you. These third parties may monitor your internet behaviour through these cookies. By clicking ‘agree’ next to this or by continuing to use this website, you thereby give consent for the placement of these cookies. If you would like to know more about cookies or adjusting your cookie settings, please read KLM’s cookie policy.

It looks like your browser is out of date.
To use all features of KLM.com safely, we recommend that you update your browser, or that you choose a different one. Continuing with this version may result in parts of the website not being displayed properly, if at all. Also, the security of your personal information is better safeguarded with an updated browser.

Basilica di Santa Maria del Fiore, Florence
 

Practical info Florence, Italy

Getting around the city

The best way to explore Florence is on foot: the city centre is compact, and traffic is restricted. There is a comprehensive bus network (ATAF) operating from 5.30am until midnight. Tickets are valid for 90 minutes for a single-use ticket, or multiple-ride tickets of two or four 90 minute-uses can be purchased. Tickets must be validated by punching them in a machine when you board the bus. Tickets, and various bus passes, are available from any vendor displaying the ATAF sticker, such as newsagents, automatic dispensers, coffee bars and on-board the bus. Tickets cost €1.20 beforehand, or €2 if bought on the bus, and exact change is needed. Using taxis in Florence is difficult, as they cannot be hailed on the street. Taxi ranks can be found outside the train station and most tourist sites, or they can be phoned.

Time

GMT +1 (GMT +2 between the last Sunday in March and the last Sunday in October).

Electricity

Electrical current in Italy is 230 volts, 50Hz. A variety of plugs are in use, including the European-style two-pin plug.

Currency

The Euro (EUR) is the official currency, which is divided into 100 cents. Those arriving in Italy with foreign currency can obtain Euros through any bank, ATM or bureau de change. ATMs are widespread. Credit cards are accepted in upmarket establishments and shops around the cities. Banks are closed on weekends, but tend to have better rates than casas de cambios.

Communication

The international access code for Italy is +39. The outgoing code is 00 followed by the relevant country code (e.g. 0044 for the United Kingdom). All numbers must be preceded by 0, whether originating in Italy or out, unless calling a mobile phone. City/area codes are in use, e.g. 02 for Milan and 06 for Rome. There can be high surcharges on calls made from hotels and it is generally cheaper to use a calling card. Public telephone boxes take phone cards for local and international calls, which can be bought from newsagents. The local mobile phone operators use GSM networks and have roaming agreements with most international operators. Internet cafes are available in the main towns and resorts.

Emergency number

Emergencies: 113 (Police); 118 (Ambulance)

Visa and health information

Everything about visa and health information

Public holidays

Climate

Florence Peretola Airport

www.aeroporto.firenze.it

Getting to the city

The airport is connected with the city by a bus service from the central railway station every half hour, operated by the local Florence city bus company ATAF. The bus is called the Volainbus and runs from 6am to 11:30pm. The route typically takes 20-25 minutes and you can buy a ticket directly from the bus driver or from newsagents and coffee bars in the airport. The tickets cost about €6 for a single trip or about €10 for a round trip. Note: you must buy roundtrip tickets before boarding the bus, not from the bus driver.

Car rental

Auto Europa, Avis, Budget, Europcar, Hertz, National/Maggiore, and Sixt operate car hire facilities from the airport.

Airport taxi's

Taxis are located in front of the terminal and the journey to downtown Florence takes roughly 15 minutes.

Facilities

Airport facilities include a lost and found, information desks, VIP lounges, public phones, disabled assistance, medical facilities, and a variety of shopping and dining options.

Parking

Short and long-term parking options are available.

Internet

Wifi is available in paid lounge.