We’re monitoring the current situation closely and are doing everything possible to assist you with your travel plans. Keep checking the latest updates.
Booked a flight with a scheduled departure before 31 May 2020? If you want to cancel your flight or if it has been cancelled by us, you can request a refund in the form of a travel voucher. Vouchers are valid for 1 year after the date of issue. You can even request one if your original travel date has already passed.
Libro de reclamaciones
Ponemos a su disposición el libro de reclamaciones en formato virtual